We are committed to providing the best experience for our customers. Below, you’ll find important information regarding our policies:
All UK orders are shipped via Royal Mail for fast and reliable delivery. Standard shipping options and delivery times will be shown at checkout. If your order arrives damaged, please contact us immediately with a photo of the damaged item, and we’ll guide you through the replacement process.
Should you receive a damaged or incorrect product, please notify us within 7 days of receipt. We’ll be happy to arrange for a replacement or provide a solution that meets your needs.
Your privacy matters to us. Below is a summary of how we protect your data and handle cookies.
We collect and use your personal information only for the purposes of processing orders, enhancing your shopping experience, and communicating with you about our products and promotions. Your data will never be shared with third parties without your consent.
Our website uses cookies to enhance user experience and monitor site performance. By continuing to use our website, you agree to the use of cookies. You can adjust your browser settings if you wish to disable cookies.
If you’re not satisfied with your purchase, you may return it in its original condition within 14 days of delivery. To initiate a return, please contact us for instructions. Note that shipping costs for returns are the responsibility of the customer unless the item is faulty.
